物流政策
SHIPPING POLICY
Last updated: August 5, 2026
1. Order Processing All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Destinations We currently ship to selected countries and regions worldwide. If your location is not available at checkout, please contact us for assistance.
3. Shipping Methods & Estimated Delivery Times Delivery times are estimates and may vary depending on destination, carrier, and customs clearance:
- Standard Shipping: 12–20 business days
- Express Shipping: 5–12 business days
4. Shipping Costs Shipping fees are calculated at checkout based on your location and selected shipping method. Free shipping may be available for orders meeting a minimum purchase amount.
5. Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to be updated.
6. Customs & Import Duties International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the buyer and are not included in the product price or shipping cost.
7. Lost or Delayed Shipments QQV Studio is not responsible for delays caused by customs, weather, or carrier issues. If your package appears lost, please contact us and we will do our best to assist you.
8. Contact For shipping inquiries, please contact us through our website.